Refund policy

Returns & Refund Policy 

For perishable items including all of our Fortune Question batches (both consumer and corporate), except as set out in this agreement, all sales are final.

Due to our cookies being a perishable item, we do not accept returns or exchanges.

If you are not happy with your purchase, please contact us at hello@fortunequestions.com within 24 hours  of receiving your cookies.

Please provide a photo and description of your issue, we will make every effort to make things right.

*All claims sent after the 24-hour window or submitted without proper documentation will not be eligible for reship or refund.